The backbone of our service structure is the team - your Account Team. We carefully select and assign specific members of our professional staff to your account based on your specific needs.
This approach provides you with a high level of professional expertise, reduced uncertainty, and increased peace of mind.
At Air-Sur, Inc. we are very proud of the staff we have assembled to serve you. Please take time to meet our staff. When you do, I'm sure you'll agree that they possess the experience and knowledge to meet your corporate insurance requirements.
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In 1976, Tom founded Air-Sur, Inc. Today the company’s expertise has expanded and now specializes in insurance program building and risk management in the Aviation and Aerospace industries.
From 1986 Tom expanded Air-Sur, Inc.’s focus from General Aviation Operations to Air Transport Operators, Service Companies, Component Manufacturers and Engine / Airframe Overhaul and Modification centers.
- Bachelor of Science Degree – Aeronautical Studies, Embry-Riddle Aeronautical University
- Accredited Advisor in Insurance (AAI)
- Licensed Commercial and Instrument Rated Pilot for fixed and rotor wing aircraft
- Past President of Independent Insurance Agents of Volusia County
- Past Vice-Chairman of the Florida Aviation Advisory Council to the Secretary of Transportation
- Past Board Member of the Florida Aviation Trades Association
Tom is a published writer for trade publications, and speaker for seminars and conventions.
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Thomas K. Coughlin
President & C.E.O. |
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Carma brings more than 28 years of accounting and
management experience to Air-Sur. Her broad professional
background includes positions with an international
public accounting firm, small to medium-sized service
industry firms, and a national mortgage company where
she managed the hazard insurance department. With a
strong customer service orientation, excellent
interpersonal skills, and well-rounded business acumen,
she is more than just a “numbers” person.
- Certified Public Accountant (CPA) – Florida and
Ohio
- Bachelor of Science Degree – Accounting,
University of Dayton, Dayton, Ohio
Summa cum laude
- Member of American Institute of CPAs
- Member of Florida Society of CPAs
- Member of Ohio Society of CPAs
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Carma Y. Dougherty
Controller |
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With more than 22 years of risk management and
insurance experience, Sheila is unique in that she
has been on both sides of the insurance business, as
risk manager and as insurance agency
professional. This exceptional combination provides
her with key insights to better understand and serve
our clients.
- Associate in Risk Management (ARM)
- Certified Safety Professional (CSP)
- Risk Manager for Austin-Bergstrom International
Airport
- Past National President Public Risk Management
Association (PRIMA)
- Bachelor of Science in Chemical Engineering
- Licensed Property Casualty Agent
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Sheila R. Stuckey
Customer Service Manager |
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Cheryl’s dedication and creative approach to handling important client deadlines make her the perfect fit for our team. She has a wide range of experience from disaster preparedness to project analysis for Florida Power & Light. Cheryl comes to us, most recently, from The News-Journal, Daytona Beach where her skills at the fast-paced, deadline driven environment will be a welcome asset for our clients.
- Assistant to the Advertising Director — The News Journal
- Senior Admin Specialist— Florida Light and Power
- University of Central Florida— BS Business Administration
- Daytona Beach Community College— AA General Studies
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Cheryl A. Longino
Administrative Coordinator |
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Matt combines more than 16 years of dedicated sales and marketing experience together with a firm foundation of Aeronautical training to provide the best possible insurance services for you, the customer. From Insurance Claims Analysis to technical training, Matt's wide range of expertise is a welcome asset at Air-Sur, Inc.
- Bachelor of Science - Professional Aeronautics with a minor in Aviation Management, Embry-Riddle Aeronautical University
- Accredited Advisor in Insurance (AAI)
- Associate in Insurance Production (AIP)
- Candidate for Certified Aviation Insurance Professional (CAIP)
- Budget Analyst, Office of Manned Space Flight, NASA, Washington, DC
- Licensed Private Pilot
- Licensed Property Casualty Agent
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Matthew S. Burtner
Account Executive |
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Bob's lifetime of general, corporate, and military aviation experience will make him a valuable asset to your Insurance and Risk Management program. His ability to understand the risks associated with your specific operation will enable Bob to provide you with the highest level of service while protecting your business and ensuring your future success.
- Bachelor of Science - Professional Aeronautics, Embry-Riddle Aeronautical University
- U.S. Army experience includes Helicopter Pilot, Flight Operations, Aviation Life Support Equipment and Budget Officer
- Accredited Adviser in Insurance (AAI)
- Associate in Insurance Production (AIP)
- Licensed Property Casualty Agent
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Robert W. Tyler, Jr
Account Executive |
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Mentored carefully during his time
in the family business and at Air-Sur, Inc., Ryan’s
solid foundation in business operations and customer
relationships is an asset to our team. Ryan’s
enthusiasm, creativity, and focus, combined with his
aviation knowledge and education, brings both solutions
and peace of mind to our clients.
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Bachelor of Science – Aviation Business
Administration, Embry Riddle Aeronautical
University,
Daytona Beach,
Florida.
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Licensed Property Casualty Agent
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Licensed Private Pilot
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Ryan A. Levesque
Account Executive
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Dorothy (Dotty) brings over twenty years of insurance experience in managing large commercial accounts. This, combined with an educational background in business and insurance, establishes Dotty as a strong member of the Air-Sur, Inc. Account Management Team and enables her to bring highly professional and knowledgeable services to our clients.
- Bachelor of Science Degree - Business Administration Pepperdine University, Beaufort, South Carolina;
- Chartered Property Casualty Underwriter (CPCU);
- Member of Certified Professional Insurance Women;
- Licensed Property Casualty Agent;
- Past Vice President of Insurance Women of Daytona Beach;
- Past Vice Chairman of Independent Insurance Agents of Georgia Commercial Lines Technical Committee;
- Past Member of Independent Insurance Agents of Georgia Executive Committee, and of the Young Agents Committee;
- Past President of Independent Insurance Agents of the Colonial Coast.
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Dorothy L. Sanders
Account Manager |
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Andy brings to Air-Sur, Inc. his background of corporate risk management with a multi-national corporation combined with his experience as a licensed agent at a nationally recognized Property / Casualty Insurance Brokerage serving the Fortune 1000. His understanding of risk identification and evaluation, along with his insurance knowledge and passion for excellent client service, makes Andy an asset to both our team and yours.
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Bachelor of Business Administration – Risk Management and Insurance, Georgia State University, Atlanta, Georgia
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Public Risk Management Association (PRIMA) - Scholarship Award Recipient
- Manager, Risk Services for a global hotel group – responsible for the captive insurance and contractual compliance for 4,000 locations in 100 countries.
- Assistant Account Manager for large private, publicly traded, and international clients – responsible for compilation of exposure/loss data; analysis of contracts and coverage; and managing the workflows of the quotation/renewal process of insurance policies.
- Licensed Property Casualty Agent
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Charles "Andy" Fowler
Account Manager |
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Kay brings an extensive account management background in the insurance industry, ranging from Personal Lines to Corporate Consulting, including a number of years with Air-Sur, Inc. as a Customer Service Representative. Her professional skills combined with over 12 years experience makes her a valuable addition to the Air-Sur, Inc. Team.
- Bachelor of Science Degree - Winthrop College, Rock Hill, South Carolina;
- Associates of Arts Degree - Anderson College, Anderson, South Carolina;
- Licensed Property & Casualty Agent.
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Kay Lange
Customer Service Representative |
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Strong leadership and communication skills combined with Elaine’s attention to details are what make her a standout liaison for our clients. Elaine is more than qualified to handle any challenge that comes her way with experience as an Underwriter and Vice President of Operations for Risk Placement Services in Kentucky. Along with her 20 plus years in this business, Elaine has continued her professional training in the field of liability insurance with the completion of numerous seminars and courses over the years.
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Vice President, Commercial Operations — Risk Placement Services
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Hollins College, Roanoke, VA Bachelor of Arts in Political Science
- NAPSLO Keith Brown Scholarship recipient for Lloyd’s Overseas Training Course
- Dandridge Scholarship
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Elaine Bush
Customer Service Representative |
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