The backbone of our service structure is the team - your Account Team. We carefully select and assign specific members of our professional staff to your account based on your specific needs.
This approach provides you with a high level of professional expertise, reduced uncertainty, and increased peace of mind.
At Air-Sur, Inc. we are very proud of the staff we have assembled to serve you. Please take time to meet our staff. When you do, I'm sure you'll agree that they possess the experience and knowledge to meet your corporate insurance requirements.
|
In 1976, Tom founded Air-Sur, Inc. Today the company’s expertise has expanded and now specializes in insurance program building and risk management in the Aviation and Aerospace industries.
From 1986 Tom expanded Air-Sur, Inc.’s focus from General Aviation Operations to Air Transport Operators, Service Companies, Component Manufacturers and Engine / Airframe Overhaul and Modification centers.
- Bachelor of Science Degree – Aeronautical Studies, Embry-Riddle Aeronautical University
- Accredited Advisor in Insurance (AAI)
- Licensed Commercial and Instrument Rated Pilot for fixed and rotor wing aircraft
- Past President of Independent Insurance Agents of Volusia County
- Past Vice-Chairman of the Florida Aviation Advisory Council to the Secretary of Transportation
- Past Board Member of the Florida Aviation Trades Association
Tom is a published writer for trade publications, and speaker for seminars and conventions.
|
 |
Thomas K. Coughlin
President & C.E.O. |
|
|
Terri started with Air-Sur, Inc. in 1991 and is a highly valued member of the staff. Terri’s skills in organization and customer support give the Air-Sur, Inc. team a leading edge in providing outstanding customer service.
- Bachelor of Science Degree – Accounting, Quincy University, Quincy, Illinois
- Certified Public Accountant (CPA)
- Licensed Property Casualty Agent
|
 |
Teresa A. Hauser
Customer Service Manager |
|
|
Beth has been one of the primary points of contact in our office since 1996. She brings a strong organizational and administration background to the operations of Air-Sur, Inc. contributing a high level of personal and professional skills.
- Bachelor of Science, Michigan State University
- Excellent interpersonal communication skills
- Strong Office Administration skills
|
 |
Beth Carpenter
Administrative Manager |
|
|
Matt combines more than 16 years of dedicated sales and marketing experience together with a firm foundation of Aeronautical training to provide the best possible insurance services for you, the customer. From Insurance Claims Analysis to technical training, Matt's wide range of expertise is a welcome asset at Air-Sur, Inc.
- Bachelor of Science - Professional Aeronautics with a minor in Aviation Management, Embry-Riddle Aeronautical University
- Accredited Advisor in Insurance (AAI)
- Associate in Insurance Production (AIP)
- Candidate for Certified Aviation Insurance Professional (CAIP)
- Budget Analyst, Office of Manned Space Flight, NASA, Washington, DC
- Licensed Private Pilot
- Licensed Property Casualty Agent
|
 |
Matthew S. Burtner
Account Executive |
|
|
Bob's lifetime of general, corporate, and military aviation experience will make him a valuable asset to your Insurance and Risk Management program. His ability to understand the risks associated with your specific operation will enable Bob to provide you with the highest level of service while protecting your business and ensuring your future success.
- Bachelor of Science - Professional Aeronautics, Embry-Riddle Aeronautical University
- U.S. Army experience includes Helicopter Pilot, Flight Operations, Aviation Life Support Equipment and Budget Officer
- Accredited Adviser in Insurance (AAI)
- Associate in Insurance Production (AIP)
- Licensed Property Casualty Agent
|
 |
Robert W. Tyler, Jr
Account Executive |
|
|
|
Chris' broad experience as both a fixed-wing and helicopter rated pilot combined with his insurance experience enables him to fully understand and manage your insurance and risk management program. His knowledge and ability to explain the intricacies of aviation risk and insurance to aviation business owners is an asset to our team at Air-Sur, Inc.
-
Bachelor of Science- University of Central Florida
-
Commercial Helicopter Pilot with Instrument and Certified Flight
Instructor Ratings
-
Private Pilot - Airplane Single Engine Land
-
Licensed Property Casualty Agent
-
Insurance Columnist for HeliOps International, Aero-News
Network, and Aviation Digest
|
 |
Christopher F. Esposito
Account Executive |
|
|
Dorothy (Dotty) brings over twenty years of insurance experience in managing large commercial accounts. This, combined with an educational background in business and insurance, establishes Dotty as a strong member of the Air-Sur, Inc. Account Management Team and enables her to bring highly professional and knowledgeable services to our clients.
- Bachelor of Science Degree - Business Administration Pepperdine University, Beaufort, South Carolina;
- Chartered Property Casualty Underwriter (CPCU);
- Member of Certified Professional Insurance Women;
- Licensed Property Casualty Agent;
- Past Vice President of Insurance Women of Daytona Beach;
- Past Vice Chairman of Independent Insurance Agents of Georgia Commercial Lines Technical Committee;
- Past Member of Independent Insurance Agents of Georgia Executive Committee, and of the Young Agents Committee;
- Past President of Independent Insurance Agents of the Colonial Coast.
|
 |
Dorothy L. Sanders
Account Manager |
|
|
Kay brings an extensive account management background in the insurance industry, ranging from Personal Lines to Corporate Consulting, including a number of years with Air-Sur, Inc. as a Customer Service Representative. Her professional skills combined with over 12 years experience makes her a valuable addition to the Air-Sur, Inc. Team.
- Bachelor of Science Degree - Winthrop College, Rock Hill, South Carolina;
- Associates of Arts Degree - Anderson College, Anderson, South Carolina;
- Licensed Property & Casualty Agent.
|
 |
Kay Lange
Customer Service Representative |
|
|
|
Laurie has eight years of
experience in the financial risk management area.
She is proud to use her education and experience
to help minimize risk for Air-Sur’s clients.
Her daily pursuit is to exceed client
expectations by providing professional, efficient, and
pleasant customer service delivering Air-Sur’s
Professional Client Care.®
-
Masters of Business
Administration, Finance, St. Mary’s University,
San Antonio,
TX
-
Bachelors of Business
Administration, Corporate Finance,
St. Mary’s
University
-
Licensed Property Casualty
Agent
-
Licensed Life, Health, Variable
Annuity Agent
-
Chartered Retirement Planning
Counselor
-
Accredited Advisor In Insurance (AAI)
|
 |
Laurie Tavara
Customer Service Representative |
|
|
|
Joy became a member of the Air-Sur, Inc. team in 2005, in the role of Customer Service Support. In that capacity, she discovered a strong interest in the field of aviation insurance. Joy's extensive customer service background, diligent work ethic, and commitment to exceed customer expectations make her a welcome addition to our first class team of customer service representatives.®
-
10+ Years Customer Service Experience
-
Licensed Property Casualty Agent
|
 |
Joy M. Scoglio
Customer Service Representative |
|
|
|