The backbone of our service structure is the team - your Account Team. We carefully select and assign specific members of our professional staff to your account based on your specific needs.
This approach provides you with a high level of professional expertise, reduced uncertainty, and increased peace of mind.
At Air-Sur, Inc. we are very proud of the staff we have assembled to serve you. Please take time to meet our staff. When you do, I'm sure you'll agree that they possess the experience and knowledge to meet your corporate insurance requirements.
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In 1976, Tom founded Air-Sur, Inc. Today the company’s expertise has expanded and now specializes in insurance program building and risk management in the Aviation and Aerospace industries.
From 1986 Tom expanded Air-Sur, Inc.’s focus from General Aviation Operations to Air Transport Operators, Service Companies, Component Manufacturers and Engine / Airframe Overhaul and Modification centers.
- Bachelor of Science Degree – Aeronautical Studies, Embry-Riddle Aeronautical University
- Accredited Advisor in Insurance (AAI)
- Licensed Commercial and Instrument Rated Pilot for fixed and rotor wing aircraft
- Past President of Independent Insurance Agents of Volusia County
- Past Vice-Chairman of the Florida Aviation Advisory Council to the Secretary of Transportation
- Past Board Member of the Florida Aviation Trades Association
Tom is a published writer for trade publications, and speaker for seminars and conventions.
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Thomas K. Coughlin
President & C.E.O. |
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Carma brings more than 28 years of accounting and
management experience to Air-Sur. Her broad professional
background includes positions with an international
public accounting firm, small to medium-sized service
industry firms, and a national mortgage company where
she managed the hazard insurance department. With a
strong customer service orientation, excellent
interpersonal skills, and well-rounded business acumen,
she is more than just a “numbers” person.
- Certified Public Accountant (CPA) – Florida and
Ohio
- Bachelor of Science Degree – Accounting,
University of Dayton, Dayton, Ohio
Summa cum laude
- Member of American Institute of CPAs
- Member of Florida Society of CPAs
- Member of Ohio Society of CPAs
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Carma Y. Dougherty
Controller |
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With more than 22 years of risk management and
insurance experience, Sheila is unique in that she
has been on both sides of the insurance business, as
risk manager and as insurance agency
professional. This exceptional combination provides
her with key insights to better understand and serve
our clients.
- Associate in Risk Management (ARM)
- Certified Safety Professional (CSP)
- Risk Manager for Austin-Bergstrom International
Airport
- Past National President Public Risk Management
Association (PRIMA)
- Bachelor of Science in Chemical Engineering
- Licensed Property Casualty Agent
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Sheila R. Stuckey
Customer Service Manager |
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Beth has been one of the primary points of contact in our office since 1996. She brings a strong organizational and administration background to the operations of Air-Sur, Inc. contributing a high level of personal and professional skills.
- Bachelor of Science, Michigan State University
- Excellent interpersonal communication skills
- Strong Office Administration skills
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Beth Carpenter
Administrative Manager |
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Matt combines more than 16 years of dedicated sales and marketing experience together with a firm foundation of Aeronautical training to provide the best possible insurance services for you, the customer. From Insurance Claims Analysis to technical training, Matt's wide range of expertise is a welcome asset at Air-Sur, Inc.
- Bachelor of Science - Professional Aeronautics with a minor in Aviation Management, Embry-Riddle Aeronautical University
- Accredited Advisor in Insurance (AAI)
- Associate in Insurance Production (AIP)
- Candidate for Certified Aviation Insurance Professional (CAIP)
- Budget Analyst, Office of Manned Space Flight, NASA, Washington, DC
- Licensed Private Pilot
- Licensed Property Casualty Agent
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Matthew S. Burtner
Account Executive |
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Bob's lifetime of general, corporate, and military aviation experience will make him a valuable asset to your Insurance and Risk Management program. His ability to understand the risks associated with your specific operation will enable Bob to provide you with the highest level of service while protecting your business and ensuring your future success.
- Bachelor of Science - Professional Aeronautics, Embry-Riddle Aeronautical University
- U.S. Army experience includes Helicopter Pilot, Flight Operations, Aviation Life Support Equipment and Budget Officer
- Accredited Adviser in Insurance (AAI)
- Associate in Insurance Production (AIP)
- Licensed Property Casualty Agent
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Robert W. Tyler, Jr
Account Executive |
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Brian has a broad business
background that ranges from running a division for a
Fortune 500 Corporation to owning and operating a
small business.
His business experience along with his
knowledge and expertise in the insurance industry
enables him to provide the best service and quality
risk management programs for your operations.
- Bachelor of Science – Business
Administration, College of Charleston
- Masters of Business Administration – University of Central Florida
- Associate in Insurance Production (AIP)
- Candidate for Accredited Advisor in Insurance (AAI)
- Licensed Private Pilot
- Licensed Property, Casualty, Life and Health Agent
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Brian Wichlei
Account Executive |
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Dorothy (Dotty) brings over twenty years of insurance experience in managing large commercial accounts. This, combined with an educational background in business and insurance, establishes Dotty as a strong member of the Air-Sur, Inc. Account Management Team and enables her to bring highly professional and knowledgeable services to our clients.
- Bachelor of Science Degree - Business Administration Pepperdine University, Beaufort, South Carolina;
- Chartered Property Casualty Underwriter (CPCU);
- Member of Certified Professional Insurance Women;
- Licensed Property Casualty Agent;
- Past Vice President of Insurance Women of Daytona Beach;
- Past Vice Chairman of Independent Insurance Agents of Georgia Commercial Lines Technical Committee;
- Past Member of Independent Insurance Agents of Georgia Executive Committee, and of the Young Agents Committee;
- Past President of Independent Insurance Agents of the Colonial Coast.
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Dorothy L. Sanders
Account Manager |
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Kay brings an extensive account management background in the insurance industry, ranging from Personal Lines to Corporate Consulting, including a number of years with Air-Sur, Inc. as a Customer Service Representative. Her professional skills combined with over 12 years experience makes her a valuable addition to the Air-Sur, Inc. Team.
- Bachelor of Science Degree - Winthrop College, Rock Hill, South Carolina;
- Associates of Arts Degree - Anderson College, Anderson, South Carolina;
- Licensed Property & Casualty Agent.
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Kay Lange
Customer Service Representative |
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Joy became a member of the Air-Sur, Inc. team in 2005, in the role of Customer Service Support. In that capacity, she discovered a strong interest in the field of aviation insurance. Joy's extensive customer service background, diligent work ethic, and commitment to exceed customer expectations make her a welcome addition to our first class team of customer service representatives.®
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10+ Years Customer Service Experience
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Licensed Property Casualty Agent
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Joy M. Scoglio
Customer Service Representative |
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