Air-Sur A Specialized Aviation & Aerospace Insurance Management Coporation
Air Sur

The backbone of our service structure is the team - your Account Team. We carefully select and assign specific members of our professional staff to your account based on your specific needs.

This approach provides you with a high level of professional expertise, reduced uncertainty, and increased peace of mind.

At Air-Sur, Inc. we are very proud of the staff we have assembled to serve you. Please take time to meet our staff. When you do, I'm sure you'll agree that they possess the experience and knowledge to meet your corporate insurance requirements.

In 1976, Tom founded Air-Sur, Inc. Today the company’s expertise has expanded and now specializes in insurance program building and risk management in the Aviation and Aerospace industries.
From 1986 Tom expanded Air-Sur, Inc.’s focus from General Aviation Operations to Air Transport Operators, Service Companies, Component Manufacturers and Engine / Airframe Overhaul and Modification centers.

  • Bachelor of Science Degree – Aeronautical Studies, Embry-Riddle Aeronautical University
  • Accredited Advisor in Insurance (AAI)
  • Licensed Commercial and Instrument Rated Pilot for fixed and rotor wing aircraft
  • Past President of Independent Insurance Agents of Volusia County
  • Past Vice-Chairman of the Florida Aviation Advisory Council to the Secretary of Transportation
  • Past Board Member of the Florida Aviation Trades Association

Tom is a published writer for trade publications, and speaker for seminars and conventions.

Thomas Coughlin
Thomas K. Coughlin
President & C.E.O.


Carma brings more than 30 years of accounting and management experience to Air-Sur. Her broad professional background includes positions with an international public accounting firm, small to medium-sized service industry firms, and a national mortgage company where she managed the hazard insurance department. With a strong customer service orientation, excellent interpersonal skills, and well-rounded business acumen, she is more than just a "numbers" person.

  • Certified Public Accountant (CPA) - Florida and Ohio
  • Bachelor of Science Degree - Business Administration, University of Dayton, Dayton, Ohio - Summa cum laude
  • Member of American Institute of CPAs
  • Member of Florida Society of CPAs
Carma Y. Dougherty


Jim brings to Air-Sur over 25 years of risk management and insurance experience.  His multi-faceted experience ranges from claims administration and customer service to agency operations.  Jim’s knowledge and experience, combined with his career-long interest and passion for insurance, provide him with key insights to better understand our clients’ needs and lead our Customer Service Team.  

  • Bachelor of Arts - Risk and Insurance, Michigan State University
  • Master of Business Administration  - Operations, University of Michigan
  • Charter Property Casualty Underwriter (CPCU)
  • Licensed Property Casualty and Life & Health Agent


James C. Burt
Customer Service Manager


Cheryl’s dedication and creative approach to handling important client deadlines make her the perfect fit for our team. She has a wide range of experience from disaster preparedness to project analysis for Florida Power & Light. Cheryl comes to us, most recently, from The News-Journal, Daytona Beach where her skills at the fast-paced, deadline driven environment will be a welcome asset for our clients.

  • Assistant to the Advertising Director — The News Journal
  • Senior Admin Specialist— Florida Light and Power
  • University of Central Florida— BS Business Administration
  • Daytona Beach Community College— AA General Studies
Cheryl A. Longino
Cheryl A. Longino
Administrative Coordinator


Bob's lifetime of general, corporate, and military aviation experience will make him a valuable asset to your Insurance and Risk Management program. His ability to understand the risks associated with your specific operation will enable Bob to provide you with the highest level of service while protecting your business and ensuring your future success.

  • Bachelor of Science - Professional Aeronautics, Embry-Riddle Aeronautical University
  • U.S. Army experience includes Helicopter Pilot, Flight Operations, Aviation Life Support Equipment and Budget Officer
  • Accredited Adviser in Insurance (AAI)
  • Associate in Insurance Production (AIP)
  • Licensed Property Casualty Agent
Robert W Tyler
Robert W. Tyler, Jr
Account Executive


Dorothy (Dotty) brings over twenty years of insurance experience in managing large commercial accounts. This, combined with an educational background in business and insurance, establishes Dotty as a strong member of the Air-Sur, Inc. Account Management Team and enables her to bring highly professional and knowledgeable services to our clients.

  • Bachelor of Science Degree - Business Administration Pepperdine University, Beaufort, South Carolina;
  • Chartered Property Casualty Underwriter (CPCU);
  • Member of Certified Professional Insurance Women;
  • Licensed Property Casualty Agent;
  • Past Vice President of Insurance Women of Daytona Beach;
  • Past Vice Chairman of Independent Insurance Agents of Georgia Commercial Lines Technical Committee;
  • Past Member of Independent Insurance Agents of Georgia Executive Committee, and of the Young Agents Committee;
  • Past President of Independent Insurance Agents of the Colonial Coast.
Dorothy L. Sanders
Dorothy L. Sanders
Account Manager


Donna brings over twenty-five years of insurance experience in placing and managing large commercial accounts. Her experience in coverage analysis, price negotiations and account management, combined with her continual quest for knowledge makes Donna a valuable addition to the Air-Sur, Inc. team.

  • Certified Insurance Counselor (CIC) Designation
  • Accredited Advisor of Insurance (AAI) Designation
  • Certified Professional Insurance Women (CPIW) Designation
  • Served on several State Insurance Association Committees
  • Member of the Professional Insurance Agents (PIA)
  • Licensed Property & Casualty Agent
  • Licensed Surplus Lines Agent
Donna Alex
Donna K. Alex
Account Manager


Strong leadership and communication skills combined with Elaine’s attention to details are what make her a standout liaison for our clients. Elaine is more than qualified to handle any challenge that comes her way with experience as an Underwriter and Vice President of Operations for Risk Placement Services in Kentucky. Along with her 20 plus years in this business, Elaine has continued her professional training in the field of liability insurance with the completion of numerous seminars and courses over the years.

  • Vice President, Commercial Operations — Risk Placement Services
  • Hollins College, Roanoke, VA Bachelor of Arts in Political Science
  • NAPSLO Keith Brown Scholarship recipient for Lloyd’s Overseas Training Course
  • Dandridge Scholarship
  • Accredited Advisor in Insurance (AAI)
  • Licensed Property & Casualty Agent
J. Scoglio
Elaine Bush
Customer Service Representative
Protecting Your Future Every Moment®